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ZK Accounting Solution Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, including through our website at www.zkaccounting.co.uk, when you engage us for accounting, tax, or advisory services, or when you contact us for any other reason.
We are registered in England and Wales and our registered office is at Unit 35 Fenspool Avenue, Brierly Hill, West Midlands, DY5 1QA.
We are a "data controller" for the purposes of the UK GDPR. This means we are responsible for deciding how we hold and use your personal information.
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
• Identity Data: Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: Includes bank account and payment card details, income, expenditure, tax returns, business accounts, investments, and other financial records necessary to provide our services.
• Transaction Data: Includes details about payments to and from you and other details of services you have purchased from us.
• Technical Data: Includes IP address, browser details, device information, and login data.
• Profile Data: Includes username, password, preferences, and feedback.
• Usage Data: Includes information about how you use our website and services.
• Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.
We also collect and use aggregated statistical data that does not directly identify you.
We collect your data through various methods, including:
• Direct interactions via forms, email, or phone.
• Automated technologies like cookies and analytics.
• Third parties such as HMRC, Companies House, banks, and public databases.
We only use your personal data where permitted by law, including:
• To perform our contract with you.
• To comply with legal or regulatory obligations.
• For our legitimate interests, such as administration, marketing, and fraud prevention.
• With your explicit consent (which you can withdraw at any time).
We may share your data with trusted third parties such as service providers, HMRC, or regulatory bodies where legally required. All third parties are required to maintain data confidentiality and security. We do not transfer data outside the UK unless adequate protections are in place.
We employ strict security measures including encryption, access control, and secure cloud storage. Only authorised personnel have access to your data.
We retain personal data only as long as necessary — typically for six years after the end of our business relationship — to comply with legal and professional obligations.
You have rights under data protection law, including the rights to:
• Access, correct, or delete your data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time.
To exercise these rights, contact us at info@zkaccounting.co.uk. We respond within one month. You can also complain to the Information Commissioner’s Office (ICO), but we’d appreciate a chance to resolve your concerns first.
We may update this policy periodically. The latest version will always be available on our website. Please check this page regularly for updates.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@zkaccounting.co.uk